privacy policy

1. Introduction

Goodpeople ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our job search platform.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

Account Information:

• Name
• Email address
• Password (encrypted)
• Phone number (optional)
• Location/Geographic area

Profile Information (Optional):

• Resume/CV
• Work experience
• Education history
• Skills and qualifications
• Professional summary
• Portfolio links

Job Search Preferences:

• Desired job titles and roles
• Preferred industries and locations
• Salary expectations
• Work authorization status

Communications: Content of messages you send through our platform or to our support team.

2.2 Information We Collect Automatically

Usage Data:

• Pages visited and features used
• Search queries
• Job postings viewed and applied to
• Time spent on pages
• Referral sources

Device and Technical Information:

• IP address
• Browser type and version
• Device type and operating system
• Cookie identifiers

Location Data: General location information based on your IP address (country/city level).

2.3 Analytics and Tracking

We use PostHog for analytics to understand how users interact with our Service. This may include session recordings for troubleshooting purposes. See our Cookie Policy for more details on tracking technologies.

3. How We Use Your Information

We use your information to:

Provide the Service:

• Create and manage your account
• Match you with relevant job opportunities
• Facilitate your job applications
• Enable communication between users

Improve the Service:

• Analyze usage patterns
• Develop new features
• Conduct research and analytics
• Test and troubleshoot issues

Communicate with You:

• Send service-related notifications
• Provide customer support
• Send updates about your applications
• Send marketing communications (with your consent; you may opt-out at any time)

Legal and Security:

• Prevent fraud and abuse
• Enforce our Terms of Service
• Comply with legal obligations
• Protect our rights and the rights of others

4. How We Share Your Information

4.1 With Your Direction

Employers and Recruiters: When you apply for a job or express interest in an opportunity, we share your selected profile information with that specific employer or recruiter. You control which information is shared.

Profile Visibility: You can adjust your profile settings to control who can view your information.

4.2 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Hosting and infrastructure providers
• Analytics services (PostHog)
• Email service providers
• Payment processors
• Customer support tools

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.3 Legal Requirements

We may disclose your information when required by law or in response to:

• Valid legal requests by public authorities
• Court orders or subpoenas
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.5 Aggregated Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Data Retention

We retain your personal information while your account is active or as needed to provide services. After you close your account, we will delete or anonymize your information within 30 days, except where:

• Required by law
• Necessary to resolve disputes or enforce agreements
• Retained as de-identified or aggregated data for analytics

6. Your Rights and Choices

6.1 Access and Portability

You may:

• Access your personal information through your account
• Request a copy of your data in machine-readable format

6.2 Correction

You can update your profile information at any time through your account settings, or contact us to correct inaccuracies.

6.3 Deletion

You may close your account and request deletion of your personal information at any time. We will comply within 30 days unless we have a legal obligation to retain certain information.

6.4 Marketing Communications

You can opt-out of marketing communications using the unsubscribe link in emails or through your account settings.

6.5 Cookie Preferences

You can manage cookie preferences through our cookie banner and browser settings. See our Cookie Policy for details.

7. Security

We implement reasonable technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Security monitoring

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws.

For EU/EEA/UK Users: When we transfer your data outside the EU/EEA/UK, we use appropriate safeguards such as standard contractual clauses approved by the European Commission.

9. Children's Privacy

Our Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Rights for Specific Regions

10.1 European Economic Area, UK, and Switzerland

If you are located in the EEA, UK, or Switzerland, you have additional rights under the GDPR:

Your Rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with your supervisory authority

Legal Bases for Processing:

• Consent: When you provide explicit consent (e.g., for marketing communications)
• Contract: To fulfill our contract with you (providing the Service)
• Legitimate Interests: For analytics, security, fraud prevention, and service improvement, where not overridden by your rights
• Legal Obligation: To comply with applicable laws

EU Representative: As we do not have an establishment in the EU, if required under GDPR we will appoint an EU representative. You may contact us regarding data protection matters at hello@goodpeoplejobs.com.

Data Transfers: We transfer personal data outside the EEA using standard contractual clauses and other appropriate safeguards.

10.2 California Residents (CCPA/CPRA)

California residents have specific rights under the California Consumer Privacy Act:

Your Rights:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale or sharing of personal information
• Right to correct inaccurate personal information
• Right to limit use of sensitive personal information
• Right to non-discrimination for exercising your rights

Personal Information We Collect: See Section 2 for categories of information collected.

Sale or Sharing of Personal Information: We do not sell your personal information in the traditional sense. When you direct us to share your profile with an employer, this is done at your explicit instruction and is not considered a "sale."

Exercising Your Rights: To exercise your California privacy rights, contact us at hello@goodpeoplejobs.com. We will verify your identity before processing requests.

10.3 Other Jurisdictions

If you reside in a jurisdiction with specific privacy laws (e.g., Brazil's LGPD, Australia's Privacy Act), you may have additional rights. Contact us to learn about your rights under applicable local laws.

11. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting a notice on our website
• Sending an email notification
• Updating the effective date

Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Email: hello@goodpeoplejobs.com

For EEA/UK users with data protection concerns, you may also contact your local supervisory authority.